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Limited Lifetime Warranty

The AGM-Products (AGM) brand is known the world over in off-road racing as innovative products engineered to increase performance, reliability and simplify. However, there’s added peace of mind with the AGM-Products Lifetime Warranty. Should your AGM product ever malfunction as a result of defects in workmanship or materials, we will repair or replace the product free of charge.
What is Covered
AGM-Products are warranted to be free of material and workmanship defects. AGM-Products.com sells brands other than our own. This Lifetime Warranty applies ONLY to AGM branded products. Products of another branding or non-AGM products are solely covered by their respective manufacturer warranty. Each product brand manufacturer warranty varies from each other and is included with their product. These warranties should be reviewed carefully for additional information.
How Long Coverage Last                 
This warranty lasts for the lifetime of the AGM product. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
How to Obtain Service
To obtain the benefit of this warranty, simply contact us via email at info@agm-products.com and request a WMA number (Warranty Merchandise Authorization) for the return. In the email, please include your order or invoice number and a phone number where we can reach you. You will receive an email with the WMA number for your warranty return along with specific return instructions. You will be responsible for freight charges.
What We Will Do to Correct Problems
Warranted products will be repaired or replaced, at AGM’s option and returned at no charge; or if after three attempts to repair or replace during the warranty period the product is still defective, you can elect to receive a full refund of your purchase price.
What is Not Covered
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. AGM shall not be responsible for any incidental or consequential damages. No labor or inconvenience may be included in any warranty claims. Improper installation can cause premature wear and failure of the product. Products compromised due to improper installation are not covered. AGM-Products may deem a product to be improperly installed after careful inspection. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation. There is no warranty on decals, stickers, light bulbs, apparel, and or electrical parts, unless otherwise noted.
No Other Express Warranty Applies
This Lifetime Warranty is the sole and exclusive warranty for AGM products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of AGM.
Executing the AGM-Products Lifetime Warranty
AGM offers a comprehensive lifetime warranty to support products purchased under the AGM-Products brand. AGM-Products branded products are built with reliability, dependability and durability and are covered by a Lifetime Warranty against defects in materials or workmanship. In the event that you have a problem with your AGM-Products product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in a timely manner. V.01/21 KEEP FOR YOUR RECORDS
Defining Normal Wear and Tear
Commonly, our products are used on off-road vehicles in desert racing, in the most demanding applications and environments. Under these conditions and over time, the AGM product may experience normal wear and tear and require service. While normal wear & tear is NOT considered a "defect" and is not covered by the AGM Lifetime Warranty, it is our goal to get your AGM product back in use a soon as possible. To help facilitate such a need, All German Motorsports offers replacement service parts for some of its products, allowing you to replace the part of the product that will experience the normal wear and tear as described herein.
Defining Defects in Material and Workmanship
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.

Disclaimer

Disclaimer
All orders placed with All German Motorsports by (phone, mail, internet/web & e-mail) constitute the acknowledgment and acceptance of all conditions listed on All German Motorsports and all conditions listed below. All parts shall remain the property of All German Motorsports until paid in full.
In the event that our computer server/database encounters technical difficulties which may cause problems with our product pricing or shipping calculations, All German Motorsports will correct all discrepancies at the time of processing. Customers will be notified of any errors and will have the option to continue with their order with corrected totals or cancel their order. All German Motorsports will not be held responsible for any miscalculated totals due to errors.
All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Product photos are for illustration purposes only - some product colors/pigmentation may differ from actual photos.
Payment Policy
AGM-Products accepts the following payment methods through our secure online website.
Note: Shipping address MUST match billing address. California residents are charged an 8% sales tax
              Credit Cards (Visa, MasterCard, American Express or Discover)
              Payment apps (PayPal, Venmo, Affirm or Zelle)
              Bank Wire Transfer, Pre-Paid Money Order or Certified Cashier’s Checks in U.S. currency only. Note: Must wait for funds to clear before order is processed. Please allow 7-10 business days after receipt of check.
              We DO NOT accept International Credit Cards
If paying by Bank Wire Transfer, Money Order or Certified Cashier’s Check you can call/email us for a price quote or simply print out the Shopping Cart screen showing all in-cart items and your grand total showing shipping charges included and send along with your payment. Please make the Money Order or Certified Cashier’s Check payable to ALL GERMAN MOTORSPORTS. Be sure to include your name, email address and a phone number where you can be reached and mail your payment to:
              All German Motorsports
              ATTN: Online Sales
              545 Corporate Drive
              Escondido, CA 92029
International Orders
For International Orders, please email us with the product(s) you would like to order, the quantity of each item and your shipping address. We will put together a price quote and contact you by email with your quote and instructions for remitting payment. Payment for international orders must be pre-paid by Bank Wire Transfer, Certified Cashier’s Check or Money Order, all in U.S. currency. Shipping is either UPS or DHL Express, customer’s choice.
Sale and Promotional Items
For all items that are on sale or special promotion, refunds are not accepted. ALL SALES ARE FINAL.
Shipping Information
              Shipping and Handling charges are based on the following criteria:
              The delivery option you choose
              The weight, size and dimensions of your items
              Your shipping preferences
              Orders are normally shipped via UPS or USPS
We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your destination address and how quickly we can obtain and assemble items for shipment.
Estimated Delivery Time
              1-3 business days for the order process
              1-7 days transit time for U.S. Continental shipments
              5-30 days transit time for international shipments
Occasionally an item may be oversold. If this is the case, we will fill the orders on a first come, first serve basis.
Backorders
If for some reason an item on your order is temporarily out of stock, you will be notified via phone or email. If you have multiple items on your order, you will have the option of having the "in stock" items ship and the "out of stock" items will be backordered for you. As soon as the backordered item arrives at our warehouse, it will be shipped, and the appropriate shipping charges will also be applied. We continually seek updates on backordered items and update your order status until the backorder is filled. You must notify us to cancel a backordered item, or you will be responsible for sending it back to us and a 25% restocking fee will be applied to your return.
Damages
All German Motorsports packs all merchandise carefully according to the shipping carriers’ guidelines, in order to prevent damage during shipment. Nevertheless, damage may occasionally occur in transit. Please inspect your package(s) immediately prior to accepting delivery. Before signing for your package, make sure the box or packing tape has not been damaged. If the package looks like it has been tampered with or damaged during shipping, do not sign for it! Damages and evidence of tampering must be reported to All German Motorsports and to the shipping carrier immediately. It is extremely important that the contents of the shipment be thoroughly inspected upon receipt for the shipping damage. If damage is observed and found, simply refuse the package due to the damage. If you happen to sign for the package and notice the damage after the fact, contact us immediately. We will respond within 24 hours and will guide you through a return and replacement process.
Returns for Refund or Exchange
AGM-Products product returns must be accompanied by an Return Merchandise Authorization(RMA) number. You can request an RMA number by sending us an e-mail to info@agm-products.com. In your email please include the following:
            Order number
            Reason for returning
            Your full name
            Date of purchase
            Phone number and e-mail address
RMA number(s) expire 7(seven) days after they are issued. Items returned without an RMA number or using an expired RMA number will be refused.
Note: Separate RMA numbers should be obtained for different orders.
General Return Guidelines
            Within 5 days of receipt of your order, you may return products that:
            Are in their original packaging/unopened
            Have original manufacturer information
            Are not damaged
            Do not have missing parts Is in new, re-sellable condition
            Has not been used
All non-defective returns are subject to a 25% re-stocking fee ($15 minimum).
All return freight charges must be prepaid by the customer. There are no refunds on freight. The cost of shipping will be credited only in those instances where the return is a result of our error. All returns are ONLY for store credit or an exchange for items equal or lesser in value. If your return results in the need for a replacement, the replacement item will be sent once the incorrect item has been received and confirmed by All German Motorsports to meet the guidelines above. If you install or modify parts ordered in any way whatsoever, you automatically waive your right to returns, refunds or exchanges.
Cancellation Policy
Please call our Customer Service at 760.884.8319 to cancel an order. Within 24 hours of placing the order, you may cancel without any penalty, unless the order has already been processed. All German Motorsports processes your order electronically, therefore, your order may be processed upon submission. We will make every effort to stop the processing of your order if it has not shipped.
Please call us immediately if you wish to change or cancel your order. All cancelled orders will assess a 8% cancellation fee. Your order must be confirmed by Customer Service that it has not shipped from our warehouse or the manufacturer. Once confirmed, you will be issued a credit or refund minus cancellation fees. Orders already shipped from our warehouse or the manufacturer cannot be cancelled and will fall under the Returns for Refund or Exchange guidelines.
Note: When calling to speak to a sales rep or other AGM-Products employee, please take down their name(s) for reference.
Special Order Items
Special order items or custom order items are items which we do not normally stock and cannot be cancelled, returned, or exchanged. NO EXCEPTIONS. All special orders and custom orders will be processed in the most timely and efficient manner possible, however, All German Motorsports will not be held responsible for delays above and beyond its control. Any refused shipments sent back to All German Motorsports does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with AGM-Products for refused shipments. All German Motorsports will charge the customer all freight charges associated with the shipment and a 25% restocking fee on all products shipped.
Legal Venue
In the event that legal proceedings are required to resolve disputes or indifferences, all claims and filings must be made with the Vista Municipal Court located in Vista, California. All German Motorsports customers will acknowledge and agree to this stipulation once a transaction has been made with All German Motorsports.
Thank you for taking the time to read our Disclaimer and Policies. If you have any questions regarding any of the information listed above, please contact us by email.

QUESTIONS? Contact us

AGM-Products.com

info@agm-products.com

760.884.8319